The Lower Mainland has a wealth of free, subsidized, or low cost community resources.
Vancouver Crisis Centre
Business Phone: 604-872-1811
Crisis line: 604-872-3311
Toll Free 1-866-661-3311
Suicide Crisis Line: 1-800-SUICIDE (784-2433)
Operates two 24/7 crisis phone services and an online youth live chat website with trained volunteers providing support and referrals. In addition the community education team facilitates suicide prevention and stress management workshops.
Women Against Violence Against Women (WAVAW)
Rape Crisis Line 24 hrs/day
Lower mainland – 604-255-6344
Toll-free – 1-877-392-7583
To report abuse to a child call the Ministry of Child & Family Development (child protection services): 604-310-1234; After hours (4:30pm-8:30am): 604 660-8180
Provides the following free services: STV (Stopping The Violence) counselling: Individual and group support, Groups and Individual counselling for children who have witnessed abuse, Transition housing, Accompaniments to hospital, police and courts, Assistance with Crime Victim Assistance forms, Victim Impact Statements and Third Party Reports, Outreach and Public Education, Aboriginal Outreach services for women and youth, and Community and advocacy work
Act 2 Child & Family Services
Provides free counselling services for children, teens, and families who are victims of trauma and or sexual abuse. Requires ministry referral.
BC Society for Male Survivors of Sexual Abuse The BCSMSSA is a non-profit society established to provide therapeutic services for males who have been sexually abused at some time in their lives. Phone: 604-682-6482 http://bc-malesurvivors.com/site/
Crime Victim Assistance Program (CVAP)
If you are the victim of a crime in BC you are eligible for free counselling funded through CVAP as well as other financial support. Kendra is an approved CVAP counsellor. You can find the application form here:
Phone: 604-660-3888, 1-866-660-3888 (toll-free)
QMUNITY’s peer support/information/referral phone line
Open: weeknights (Mon to Fri) from 7 p.m. to 10 p.m.
Vancouver/ Lower Mainland: 604 684-6869
1 800 566-1170 (toll-free) in BC
Qmunity – BC’s LGBT Adult & Youth Resource Centre
Provide the following services: Gab Youth, Generations, Education/Outreach, Prideline Information and Referral line, Anti-Violence resources, Coming Out and Social Support Groups, Free Counselling, Meeting Spaces and an ‘Out on the Shelves’ Library.
BC NurseLine – 24 hours a day
Puts you in touch with an RN who will answer your medical questions about symptoms, medications, health concerns, and health resources. Pharmacist available 5pm-9am Mon- Fri. Available in over 130 languages.
Toll free in BC:1-866-215- 4700 or Vancouver: 604- 215-4700
Dial –A- Dietician
Provides quality, reliable nutrition services and resource information to British Columbians in 130 languages
toll free in BC: 1-800-667- 3438 or Vancouver 604-732- 9191
hours of operation: Mon-Fri 9:00am-5:00 pm
BC Health Guide
A variety of web-based info, including the health guide online. Search topic areas include: healthy living, family child and youth health, women’s health, men’s health, senior’s health, aboriginal health, multicultural health, community supports, health tools, Ministry of Health, BC Health Authority, BC Centre for Disease Control
Alouette Addictions Services
Alouette Addiction Services provide all residents of Maple Ridge and Pitt Meadows the opportunity to learn about addictions and find ways to minimize the impact they have on each person’s life. They provide free counselling, education, outreach, and parenting support.
Share Community Resources
Offers free or low cost addictions counselling for adults and adolescents in Coquitlam, Port Moody, and Port Coquitlam.
Plea Community Resources
Offers various detox and treatment programs for youth struggling with addiction as well as parenting support.
Phone: 604- 871-0450
Pacifica Treatment Centre
Provides three levels of in-patient substance addiction treatment – Level I Stabilization, Level II Intensive Therapy, Level III Transition & Re-entry. The co-ed facility aims to promote health and recovery from addiction through treatment, education and support that strengthens individuals, families and communities.
Central Access – Detox Referral Line
Links people to detox and addiction housing services. Adults who require detoxification receive immediate screening by health care workers, who set up appointment times with the provider that most suits a client’s needs. Will accept methadone-using clients wanting to withdraw from other substances.
Toll Free 1-866-658-1221
The Canadian Mental Health Association (CMHA), BC Division
Promotes mental health awareness and supports the resilience and recovery of people experiencing mental illness. They provide information resources, educational events, direct services, and research and advocacy.
Mood Disorders Association of British Columbia
Provides support and education for those struggling with mood disorders and their families. In addition MDABC provides a rapid mental health assessment walk-in clinic (doctors referral needed) for individuals requiring needing quick access to psychiatric assessment services. Follow up is offered in the form of psycho-educational groups facilitated by doctors.
Options for Sexual Health
Non-profit provider of sexual health services through clinics, advocacy, education programs, and the 1-800 SEX SENSE information and referral line.
Sexual Health Rehabilitation Service
An opportunity for individuals with a physical disability and their partners or families to express their concerns about sexual health as well as to receive information.
4255 Laurel Street (GF Strong Rehab Centre), Vancouver
A Canadian website that offers sexual advice for teens, parents, teachers, and health care professionals.
Debt Management/Credit Counselling
Credit Counselling Society
Providing Free Credit Counselling, Budgeting Help and Planning for Debt Repayment. Phone: 1-888-527-8999 www.nomoredebts.org
Chronic Health Conditions
Living a Healthy Life with a Chronic Condition Course – Free
Free 6 week courses on various chronic pain conditions – Offered though the Centre on Aging, UVIC, funded through BC Ministry of Health. Offered at various cities throughout the province – Course teaches skills such as: developing a suitable exercise program, cognitive symptom management, nutrition management, use of medications, breathing exercises, problem solving, communicating with family, friends and health care providers, dealing with emotions such as anger and depression.
Karen Hannah, Program Coordinator
1-866-902-3767 or firstname.lastname@example.org
Caregiver Relief / Respite
Respite care can give the caregiver temporary relief from the emotional and physical demands of caring for a friend or family member. Respite may take form of service in client’s home, or client maybe admitted on a short-term basis to a residential care facility, hospice or other community care setting.